Important Launch wizard error

Hello,
I have a problem with Stambia, when I'm trying to launch a wizard I've got the error below.

Hi,
Can you try to start the Designer with the -clean option and check again if you still have the issue ?
E.g.
stambia.exe -clean

Hi,
thanks for the replay, but the problem is still here even though I launched stambia with the -clean option.

We'll need more detailed information about your installation to investigate.
Can you please open a new ticket on the support with the following elements:

1. log files of your workspace
For this navigate to <workspace_directory>/.metadata and:
a. delete all the .log files of this directory
b. Start the Designer and produce the error
c. Stop the Designer and attach all the log files of the <workspace_directory>/.metadata/ directory (all .log files) with the ticket

2. Installation details
The Installation details can be found under the following menu in the Desiger:
Help > About Stambia Designer > Installation Details > Configuration Tab.
Save all of the information of the Configuration tab in a file and attach it with the ticket

Okay, I'll proceed as you recommended

Dear all,
I've currently the same issue.

Are there any new ticket about this topic ?
Finally, have you resolved the issue ?

@ncalon, did you resolve your issue?
If not, please open a new ticket on the support with the following elements:

1. log files of your workspace
For this navigate to <workspace_directory>/.metadata and:
a. delete all the .log files of this directory
b. Start the Designer and produce the error
c. Stop the Designer and attach all the log files of the <workspace_directory>/.metadata/ directory (all .log files) with the ticket

2. Installation details
The Installation details can be found under the following menu in the Desiger:
Help > About Stambia Designer > Installation Details > Configuration Tab.
Save all of the information of the Configuration tab in a file and attach it with the ticket